Duchess Atelier

Over the years at Duchess we’ve had many people ask us for classes. With Atelier we can meet that demand, all the while contributing to our own core mandate of encouraging and fostering the tradition of baking. The classes are focused on specific baking topics and are designed to give you the hands-on experience you need to master specific techniques.


How can I contact you?

For class inquiries, call (780) 705-3344 or email info@duchessatelier.com. 

What types of classes do you offer?

We offer a variety of hands-on classes on baking topics including Macarons, Pies, Tarts, Cakes, Pâte à Choux, Seasonal/Holiday Desserts, Cookie Decorating, etc. We also offer a few demonstration/tasting style classes, such as All About Tea, Chocolate Tasting, and All About French Pastries

Who teaches the classes?

Our teachers have all worked in the kitchens at Duchess and are a diverse group ranging from home bakers to professionally trained pastry chefs. We are united in our desire to pass on our knowledge and help people gain confidence in their baking skills.

Class formats

Our classes are single-session and are typically 3 to 4 hours in length. Please note that classes can run ~15 minutes over or under the allotted time. The majority of our classes can accommodate up to 12 people and are hands-on. This means that you will be putting on an apron, following instructions, and baking. Stations are often set up in teams of two, so if you signed up alone, you may be paired with someone else for the class. If you are hoping to attend with friends, please note that we limit the purchase of tickets in a given class to 4 per person, which ensures that lots of people get the opportunity to register. We also offer demonstration/tasting-style classes which are generally two hours in length, and may be better suited to people with less baking experience. 

Private Classes

In order to meet demand for regular classes, we are not taking bookings for private classes at this time. 

Who can attend the classes?

Our standard classes are designed to accommodate any baking level. We will do our best to make the class a success for you no matter your skill level. We will also offer advanced-level classes for students who have already taken the basic level class in a given topic.

*We reserve the right to refuse registration or cancel an existing registration at our discretion. 

Can children take classes?

At this time we do not offer classes that are specifically geared towards children. All children under the age of 16 must be accompanied by an adult (1 adult per child), and we generally recommend a minimum age of 10 years old for even our simplest classes.

How do I register?

We currently run 5 classes per week, some on evenings and weekends and some during weekdays, but are always striving to offer more. We release a new batch of classes every 2-3 months, for purchase exclusively through our website.

To be notified when our next batch of classes will be released, please sign up for our newsletter by filling out the form at the very bottom of this page. You will then receive an email a week before classes are released, with the full class schedule, class descriptions, and prices.

As many of you know, our classes sell out very quickly, many within minutes, so it is important to visit the site as close to noon as possible on registration day. We know that it can be very challenging to register given the amount of traffic on our website. Unfortunately classes are not held for you in your cart, so checking out quickly is the best way to secure tickets. We do have a waitlist option if you do not manage to secure a spot. Simply email us at info@duchessatelier.com, stating which classes you are interested in, if you are interested in weekday, evening, or weekend sessions, how many spots you require, and your contact information. Then in the event of a cancellation, we will contact people on the waitlist in the order they signed up. 

*Please note that there is a purchase limit of 4 spots in a given class per person.

Giving a class as a gift

Due to the high demand for classes, and the speed in which they sell out on release day, we have found that it can be very difficult for the recipient of a gift card to successfully redeem it for a class. In order to avoid this potential disappointment we will no longer be offering gift cards towards classes. We still offer our in-store gift cards for in-store purchases. 

Address and parking

Duchess Atelier is located on the north side of Holland Plaza at 10936–119th Street. Please use the Duchess Atelier door for classes. There is ample parking in front of Atelier and on 119th and 120th streets. We can be a bit tricky to find, so allow yourself a bit of extra time before your class. Refer to the map below for easier access.

What to wear

We encourage you to wear comfortable clothing and closed-toed shoes for our hands-on classes. And for all our classes, please refrain from wearing strong perfumes or colognes as a courtesy to the other students in the class.

Cancellation policy

Payment in full is required at the time of registration. Unfortunately, there will be no refunds on classes. You may cancel your registration in a class up to 48 hours in advance and credit will be issued towards another class. If you cancel with less than 48 hours notice, there will be no credit issued, but feel free to give your spot to someone else. If you fail to attend a class, there will be no credit issued and no make-up class offered. It is the customer's responsibility to remember the date and time of the class they are registered in, and no credit will be issued should they fail to attend for that reason. This is a strict policy and no exceptions will be made. To make changes to your registration prior to the 48 hour cut-off, please email us at info@duchessatelier.com or call (780) 705-3344.

Class changes

In exceptional circumstances classes may need to be cancelled. If this happens you will be offered a choice between a full refund or a transfer to another class. In addition, we reserve the right to change the class menu and instructor without prior notice.

Allergies

If you are allergic or sensitive to particular ingredients, be aware that you may be required to handle all the ingredients used in the class, which may include dairy, nuts, flour, etc. Unfortunately, due to time constraints and recipe testing, our recipes for classes cannot be altered to accommodate food sensitivities and allergies. Allergy awareness is the responsibility of the student and not Duchess Atelier.