Pre-Ordering

 

All orders must be placed at least 48 hours in advance. All wedding favours must be ordered at least 7 days in advance. Unfortunately, we are not able to accept same-day orders or place same-day "holds" on an item.

Please call the shop during business hours at (780) 488-4999 or send us an e-mail at info@duchessbakeshop.com to place an order. If you have not heard back from us within 24 hours, please contact us to confirm your order. Our days are often very hectic, and we can't always pick up the phone—if you are unable to reach us, please leave a message and we will return your call as soon as we are able to.

While the Bake Shop is closed on Mondays, we do accept pre-orders on Mondays (via email or voicemail) for pickup Wednesday—we will contact you to confirm the order by Tuesday morning at the latest.

If you are not adding anything additional from the pastry case when you pick up your order, you can skip the regular line and head over to the pre-order desk.

Product Availability

Not all of our products are available every day and some are only available in limited quantities. To find out what will be available on a given day please give us a call or inquire by email. 

Delivery

Unfortunately we do not currently offer a delivery service, but we are always happy to co-ordinate with a courier of your choice. We recommend Anthony At Your Service for deliveries in the Edmonton Area.