Provisions will be winding down business at our Holland Plaza location on 119 Street by the end of May. Look for our line of specialty ingredients, jarred delights, and baking kits in a newly renovated space at Duchess Bake Shop in June. Online sales for Provisions products will also resume at that time, so stay tuned for updates.
The decision to close our Holland Plaza location has been a very difficult one, however in the face of intense competition from discount online retailers, we think it is best to re-focus our efforts on providing the high-quality baking ingredients and baking knowledge that we are known for.
This change will not interfere with baking classes at Duchess Atelier; all classes will continue as scheduled, new classes will be released in summer and fall 2017, and we hope to gradually expand our offerings over time. Duchess Bake Shop will run normally during a small renovation, which will make room for a selection of Provisions products and a permanent order pickup area.
If you have a Provisions gift card, you are more than welcome to use it in-store during our clearance sale, or save it to use when we re-open at Duchess Bake Shop in June. Provisions gift cards will also be honoured at Duchess Bake Shop as of June 1st, 2017. If you have a digital gift card that you would like to use towards class registration, you will still be able to do so on our website when we release our summer schedule, or you may choose to use it in-store during the clearance sale.
If you have loyalty points at Provisions that you would like to redeem, you must do so during the clearance sale, as no customer accounts or loyalty point balances will be transferred after the move.
Feel free to contact us with any questions at (780) 705-3344, and be sure to stop by and enjoy our 50% off clearance sale! Thanks very much for your support,
The Duchess Family