Front of House - Server

The front of house server position is a critical position at Duchess and entails far more than just putting pastry into boxes. As a server, you are expected to be well educated on pastry, its history and general techniques and to be able to have an intelligent conversation with any customer about these things.

We are currently hiring part-time servers for both of our 124 street and Ritchie Market locations. We're looking for passionate, experienced hospitality professionals to join our front-of-house team. Our ideal candidate brings warmth, efficiency, and professionalism to every guest interaction and thrives in a fast‑paced, high‑volume environment.

At Duchess, exceptional service and thoughtful details are at the heart of what we do. We’re looking for individuals who take pride in creating memorable guest experiences and contribute positively to a collaborative team atmosphere.

Qualifications:

Education

No specific education required
PreServe certification (required)

Experience

Previous hospitality experience, café or restaurant preferred
Passion for coffee, pastries and great service

Knowledge, Skills and Expectations

Punctual
Team player
High attention to detail
Able to take direction well
Stays focused and motivated
Great communication skills
Excellent organization and time-management skills
Capable of working independently and collaboratively
Positive attitude and behaves in a professional manner
Open to constructive criticism and respectful of their peers
Accountable for any mistakes and willing to fix and make changes as needed

Working Conditions & Availability:

Shifts are typically 6-8 hours a day, 3-5 days a week depending on if you’re hired part time or full time
Workload fluctuates based on season and events
Moderate noise level